PRIVACY POLICY

Who we are:

Mantis London is a company registered in England

 

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:

 

 

When contacting us, please remember to quote your name and contact details correspondence reference you may have.

 

Children

We do not and will not knowingly collect information from any unsupervised person under the age of 18.  If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

 

The personal data we collect about you

When you make purchases from Mantis London we may collect the following personal data about you:

  • your name, age and sex;

  • your billing and delivery postal addresses, phone, and e-mail details;

  • where you have registered with us, your user name and password;

  • where you place an order with us, your payment card details;

  • your communication and shopping preferences;

  • your browsing and online shopping activities

 

We may also collect some or all of the above personal data about you when you access and browse this Website  including when you sign up to receive Mantis London newsletters. 


How we may store and use your information

Mantis London (and third party data processors acting on our behalf) may collect, store and process your personal data:

  •  to make this Website available to you

  • to provide our goods and services to you and for associate purposes, including verifying your identity; and

  • for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. When you place an order with us, we may offer to retain your payment card details for your convenience to save you having to re-enter these details on a future occasion. However, if you prefer that we do not maintain these details, you can go to 'My Account', click on ‘Edit or delete a credit card’ and delete any card information that we hold about you. 

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes.  However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

 

Except as set out in this Privacy Policy, we will not disclose, sell or rent your personal data to any third party. If you do consent but later change your mind, you may contact us and we will cease any such activity.

In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. Furthermore, we reserve the right to disclose your personal data to third parties as part of any business or asset sale carried out because Mantis London has gone into insolvency or any similar situation, but only where lawful and compliant  with the Data Protection Act 1998. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.  

 

COOKIES POLICY

Cookies

 

What are cookies?
This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart phones or tablets) as you browse this website.  They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online.

 

Information collected
Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device.  This includes information about pages viewed and products purchased  We do not, however, use cookies to collect or record information on users’ name, address or other contact details.  Mantis London is able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify customers using cookies.

Who sets the cookies?
The cookies stored on your computer or other device when you access this website are set by Mantis London, our suppliers who partner with us to help deliver a high quality website and on-line shopping experience, and other third parties. Some cookies are set by or on behalf of Mantis London and are necessary to enable customers to a make purchases on our website.

What are cookies used for?

The main purposes for which cookies are used are:-

1. For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.

2. To enable Mantis London meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

 

How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. 

What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off.  If you only disable 3rd party cookies you will not be prevented from making purchases on this site.  If you disable all cookies you will be unable to complete a purchase on this site.